FAQ

Questions,
answered.

Everything people ask us about Urban Software, our apps and how we work.

What does Urban Software do?

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Urban Software is a British software studio that designs and builds custom web platforms and mobile apps for the construction, engineering, manufacturing and leisure industries. We also publish two flagship products: Day Worksheet and Dashsoftware.

Where is Urban Software based?

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Urban Software is based at Urban House, Hull Road, Dunnington, York, YO19 5LP, England. We work with clients across the United Kingdom and worldwide.

What industries do you serve?

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We focus on four sectors: construction, engineering, manufacturing and leisure. Our work spans site reporting, BIM, MES, IIoT, asset management, booking and guest experience platforms.

What is Day Worksheet?

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Day Worksheet is the UK-trusted mobile app for daily site reporting in construction. It captures labour, plant, materials, photos and progress on iOS and Android, online or offline, and syncs back to the office automatically.

What is Dashsoftware?

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Dashsoftware is a modular operations dashboard that brings jobs, costs, quality and KPIs into one configurable workspace. It is hosted in UK data centres and integrates with ERP, CAD and IoT systems.

How much does a project cost?

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Most engagements begin with a free 30-minute discovery call followed by a fixed-scope discovery sprint. Custom builds typically start in the low five figures; SaaS subscriptions to Day Worksheet and Dashsoftware are priced per user per month. Contact us for a tailored quote.

How long does a typical project take?

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A discovery sprint is usually two to four weeks. A first usable release of a custom platform typically lands in 8 to 16 weeks, with iterative releases thereafter. Day Worksheet and Dashsoftware can be live in days.

Do we own the code you build?

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Yes. For bespoke engagements you own the source code and IP outright. We hand over a documented codebase, infrastructure as code, and operational runbooks at the end of every project.

Where is our data hosted?

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Customer data for Day Worksheet and Dashsoftware is hosted in the United Kingdom across two regions with daily backups. For bespoke platforms we host in the region you choose — typically AWS, Azure or GCP UK regions.

How do you handle security and compliance?

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We follow UK GDPR and the Data Protection Act 2018, use least-privilege access, encrypted-at-rest and in-transit data, automated dependency scanning, and annual penetration testing. We can sign DPAs and support ISO 27001-aligned customers.

Do your apps work offline?

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Yes. Day Worksheet and our bespoke field apps are offline-first — supervisors can work all day without signal and sync when they reconnect, with conflict-free merging.

How do we get started?

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Email info@urbansoftware.co.uk, call 01759 303007, or use the contact form. We respond within one business day and book a free 30-minute discovery call.

Still wondering?

Talk to us